Operational Services

ARA can support your current operation with tailored services for the management of the different operational areas of an Airline.

ARA has extensive experience of setting up new AOCs. Our team of experienced professional can manage the entire process from instruction to issue of the certificate. When required we are able to continue our services post issue of AOC.

Operations Control

Whether a flight can be performed safely and in the most efficient conditions depends on a number of significant factors that must be under control from the initial planning until the aircraft is parked at its destination. The Operations Control Department’s role is to coordinate all these technical and operational factors such as the weather, overflight permits, route planning, aircraft performance, airport facilities, the aircraft’s technical condition or fuel requirements. This function has a key role within any airline.

To maintain the daily integrity of your airline’s flight program,
To monitor the fleet in order to assure safe and efficient operations
Ensure adherence to relevant regulations and operational procedure during all operational phases,
To maintain a continuous and accurate picture of the position and technical status of all aircraft,
To maintain up-to-date awareness of the actual and forecast weather situation enroute and the serviceability of essential enroute and terminal facilities affecting the operated route,
To ensure adherence to relevant regulations and procedures, including flight time limitations (in coordination with crew control) in the planning and operational phases,
To initiate remedial actions in the case of potential or actual disruptions in order to keep or bring back the fleet to the initial schedule program,
To take the lead and manage flight disruptions,
To initiate the emergency procedure, in case of accidents or incidents
To secure the overflights and seasonal traffic rights for the summer/winter timetables

Flight Dispatch

Our flight dispatch service assists in planning flight paths, taking into account aircraft performance and loading, enroute winds, thunderstorm and turbulence forecasts, airspace restrictions, and airport conditions.

to ensure a safe and efficient daily flight planning,
to provide the crew with optimized flight plans and up-to-date flight documentation,
to provide crew briefings on all operational matters,
to provide (file or delay) authorities and air traffic control agencies with the most up to date ATC flight plans,
to ensure adherence to relevant regulations and operational procedures during the flight planning,
to ensure that the flight is planned in accordance with operation manuals, the actual and forecast weather situation and the serviceability of essential enroute and terminal facilities.

Crew Control and Travel

ARA would maintain the day-to-day crew roster, ensuring that all your flights are correctly crewed in accordance with both aviation and company laws, regulations and procedures.

We take care of dealing with unforeseen circumstances in a legal, safe and cost-effective manner and liaising with all crew.

With a worldwide reach, our services include also the arrangement of all necessary travel and accommodation for the crew and operational personnel on your behalf.

Flight Ops Engineering

Our Flight Ops Engineering department provides technical support for your operational documentation (OM, FCOM, etc), Weight and Balance, Airfield Assessments and Briefings, Drift down Procedures, etc.

route analysis, aerodrome reviews and navigation charting and aeronautical services information,
to provide commercial departments with city pair operating costs and maximum payload studies for scheduled and ad hoc flights,
to continously identify routes improvements,
to analyze and optimize new future routings,
to ensure accurate route planning data is available in the flight planning system,
to liaise with State providers on queries regarding content of State publication(s), ie NOTAMs AIPs.
to assist the flight dispatchers in obtaining aeronautical information with the appropriate service unit.
to provide aircraft performance technical support for the flight operations,
to analyze and design the runway take-off and landing obstacle clearance procedures.

Flight and Corporate publications

Our editors will review and maintain Flight Operations’ technical manuals, corporate manuals and flight crew training manuals and documentation.

The editors work in conjunction with your technical pilots and Flight Crew Training Management to maintain these manuals and documents in order to ensure that they adhere to the latest company and aviation regulations and procedures.

ARA can also administer the fleet’s onboard documentation by using our own logistic network to ensure aircraft manuals are kept updated at any time.

Planning and Scheduling

Your all-in-one solution for flight planning and crew scheduling. Planning and scheduling is one of the most challenging and compute-intensive tasks in the aviation industry, and its complexity increases as crew sizes and the number of flights grow.

We offer a scale tailored solution for your airline, we take care of crew pairing and rostering taking into account other activities like training are assigned to actual crewmembers, according to their qualifications, vacation days, and multiple other parameters.

Crew optimization is key to successful airline operations, where the slightest mistake in planning and scheduling crew resources can result in huge financial loss for airlines. We offer the most efficient solution for crew allocation whilst adhering to rules and regulations.

Ground and Cargo Support

From the moment a plane touches ground, the clock starts ticking for the next flight’s takeoff. The turnaround time is usually minimal, with many tasks that must be completed during it.

We offer full-service management of ground and cargo operations and providers, with the promise of efficiency no matter the size of the plane.

We have the knowledge, expertise and the network for providing both ground and cargo management solutions for airlines. We can facilitate and manage any aspect relate to your ground operations including airports, Handling, Catering, Cargo, Dangerous Goods and fuel.

FDM Services

Simple and affordable to implement, ARA solutions for Flight Data Monitoring (FDM) provide meaningful, manageable, and ready to use information that can be used to facilitate sound decision making for both day-to-day operations and long-term planning.

FDM is a critical practice for any operation because the value of having flight performance metrics is very clear in reducing risk. Benefits include:

Enhanced operational oversight.
Risk identification and mitigation.
Efficient allocation of safety and training resources.

We believe that outsourcing is the most cost effective method of carrying out your FDM. It supports you to reduce your overheads of recruiting and retaining expert personnel and reduces the use of flight crew for routine office work. It also reduces the costs for software and hardware maintenance and data management.

We develop solutions that are compliant with ICAO and EASA requirements.

Consultancy

ARA can handle all aspects of additional approvals or projects within your airline.
Whether you want the flexibility of PRNAV Operations, the operational advantage of low visibility operations or the ability to go ETOPS, we can help you gain the appropriate certification.
We can complete your change management process and safety case, and all the required inserts for the operations manuals including writing and if necessary, delivering a training plan.
We also handle all aspects of writing and deploying electronic flight bags.
Our professional team can also support your day-to-day operation with embedded personnel that will suit your temporary or permanent requirements.